Eastri Private Limited (“Eastri,” the “Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including through our website, mobile application, and other platforms (collectively, the “Services”). Please read this policy carefully to understand our practices regarding your information.
This policy applies to information collected through:
This policy does not apply to third-party websites or entities outside our platform.
We may collect information that identifies you directly or indirectly, such as:
Automatically collected data includes:
If you log in using Google, Facebook, or other social platforms, we collect the permitted data from those services according to your settings.
To complete your service request (name, address, ironing preferences, etc.).
Shared securely only for payment processing. We do not store sensitive card details.
Hosting, analytics, customer support, and marketing services — all under confidentiality agreements.
Only when legally required or necessary to protect safety, prevent fraud, or comply with regulations.
We do not sell, rent, or trade any personal information.
We retain your information as long as necessary to:
After retention periods expire, we securely delete, anonymize, or aggregate your data following industry standards.
You may update your profile, change notification preferences, and control what information you share from your account settings.
We may request permissions such as location, camera, storage, or notifications to improve functionality.
For service efficiency, riders/Eastriwalas may temporarily share their live location with you. You may disable location access anytime, but this may affect real-time service updates.
By using the Eastri platform, you consent to data collection and processing as described in this Privacy Policy. You may withdraw consent anytime by contacting us.